Last Updated: [Insert Date]

Welcome to Wildlife Monitoring Equipment (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website wildlifesensortech.com and all purchases made through our platform. By accessing our site or placing an order, you agree to be bound by these terms.

Our professional ecological monitoring equipment is designed for scientific research and conservation purposes. We appreciate your commitment to wildlife studies and aim to support your work with transparent policies and reliable equipment.

1. User Obligations and Responsibilities

1.1 Account Registration

When creating an account or placing an order, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized account activity

1.2 Proper Use of Equipment

As our customer, you agree to:

  • Use all purchased equipment in accordance with manufacturer guidelines
  • Comply with all applicable wildlife protection laws and regulations
  • Handle animals ethically when using bat detectors, mist nets, or other capture equipment
  • Assume responsibility for obtaining any necessary permits for field research

2. Products and Services

2.1 Product Descriptions

We specialize in professional-grade ecological monitoring equipment including:

  • Bat detection and survey equipment (Anabat systems, Batcorders, full spectrum detectors)
  • Aquatic survey tools (nets, sieves, monitoring equipment)
  • Bat handling and measuring instruments
  • Bioacoustics software and accessories
  • Mosquito traps and related accessories

While we strive for accuracy, product specifications may occasionally change. Contact us if you require detailed technical specifications for research purposes.

2.2 Restricted Items

Certain products have special handling requirements:

  • Bat mist nets require proper training for safe use
  • Bioacoustics software licenses are non-transferable
  • Custom-configured bat detectors are made-to-order and non-returnable

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You will receive:

  • Order confirmation email
  • Shipping notification with tracking information

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed securely. We do not store complete payment information on our servers.

3.3 Shipping Information

Shipping options:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Economy Shipping: Available for orders over $50 via EMS (15-25 business days)

Note: Some remote areas may have extended delivery times. Contact us for expedited shipping options for time-sensitive research projects.

4. Returns and Refunds

4.1 Return Policy

We accept returns within 15 days of delivery for most items. To qualify:

  • Item must be unused in original packaging
  • All accessories and documentation must be included
  • Proof of purchase required

4.2 Non-Returnable Items

For hygiene and technical reasons, we cannot accept returns on:

  • Bat handling equipment (direct animal contact)
  • Bat mist nets (safety/hygiene)
  • Opened bioacoustics software licenses
  • Custom-configured bat detectors

4.3 Refund Process

Refunds are processed within 5 business days of receiving returned items:

  • Issued to original payment method
  • Exclude original shipping costs (unless defective)
  • Bank processing may add 3-5 additional days

5. Intellectual Property

All content on wildlifesensortech.com, including:

  • Product designs and specifications
  • Software and firmware
  • Website content and imagery
  • Documentation and manuals

is protected by copyright and other intellectual property laws. You may not reproduce, modify, or distribute any content without our express written permission.

6. Liability Limitations

6.1 Product Use

Wildlife Monitoring Equipment is not liable for:

  • Improper use of field equipment
  • Unauthorized modifications to devices
  • Consequences of failed equipment in field conditions

6.2 Website Use

We strive to maintain continuous site availability but are not liable for:

  • Temporary site outages
  • Technical issues beyond our control
  • Third-party service interruptions

For critical research equipment failures, contact our support team immediately at [email protected]. We prioritize solutions for active research projects.

7. General Provisions

7.1 Governing Law

These terms are governed by the laws of California, USA.

7.2 Policy Changes

We may update these terms periodically. Continued use of our site constitutes acceptance of changes.

7.3 Contact Information

For questions about these terms:

Wildlife Monitoring Equipment
865 Ashcraft Court
San Diego, CA 92123 USA
Email: [email protected]
Phone: [Your Support Number]
Hours: Monday-Friday, 8:00 AM – 5:00 PM PST